Marketing Online > Online Reputation
The online reputation of a company is basic when finding new customers. If the opinion of the internet users is negative we can lose a brand image that has taken many years to create.
Web 2.0 demands being ready.
We recommend asking 5 questions in order to analyse the Online Reputation:
- What is it said about us?
- How is this said?
- Where it is said?
- Why is it said?
- What is said about the competitors?
The company is aware of these opinions and makes it a strategic value for improvement and self criticism.
We make the customer with a negative experience have a feeling of actively belonging to the company, thus turning the experience into a positive one.
Online Reputation Management
- At Montaweb.com we design and maintain the Online Reputation:
- 1. We analyse the positive comments, the negative comments and the false information.
- 2. We reply to the negative comments and false information.
- 3. If the online reputation is negative we make it good.
- 4. We analyse the competitors and draft a report on the weak points.
Legal information · info@montaweb.com · Passeig de Grącia 118, Pral., 08008 Barcelona · 902 10 45 54 · Montaweb.com
